All jobs

Central Services Assistant

Department:
Retail
Brand:
Location:
Peterborough

The magazine supply chain is complex and Frontline ensures that the biggest brands in the magazine market reach retail shelves in the right quantity and at the right time. This involves managing relationships with Printers, Carriers, Wholesalers and Retailers on behalf our Publishing Partners; – Bauer Media, H Bauer, Haymarket and Immediate Media Co. 

Our new Central Services Assistant will be involved in the running of distribution processes, drawing on their planning and organisation skills to effectively prioritise and meet deadlines.   As the prime point of contact for our customers, the roles will provide a great service dealing with phone calls and credit queries.  While accurately maintaining our systems, their administration tasks will include order management, providing delivery notes, picking lists, and credit and returns notes as well as supporting the development team in managing our retail clients. 

They will be developing great working relationships when liaising with external and internal partners to ensure the smooth flow of documentation so that magazines are delivered to deadline.

Responsibilities/Skills

To deliver in this role they will be able to demonstrate:

  • Excellent Customer Service skills
  • Accurate data input
  • Ability to learn new processes and systems
  • Experience of Microsoft Office 
  • Excellent attention to detail
  • Ability to be flexible and adaptable
  • Planning and organisation skills
  • A proactive and resilient approach